Nothing speaks louder than the words of HAGA Oud customers
During the unforgettable Oman Perfume Show 2025, HAGA Oud had the immense pleasure of engaging with fragrance enthusiasts from the GCC region.
From Our Valued Customers: Why HAGA Oud’s Vietnamese Oud Captivates the Middle East
We’re thrilled to share this heartwarming interview, where one of our wonderful customers expresses their genuine appreciation for HAGA Oud’s exquisite products and exceptional service. Their positive feedback is the driving force behind our passion for delivering the pure essence of Vietnamese Oud. Thank you for making our presence at the show truly special!
At HAGA Oud, we believe that the true measure of our success lies in the satisfaction of our customers. Recently, at the unforgettable Oman Perfume Show 2025, we had the privilege of sitting down with a discerning fragrance enthusiast from the GCC region, Suhail, who shared his profound insights and genuine appreciation for HAGA Oud’s exquisite Oud products and exceptional service.
His positive feedback is a driving force behind our passion for delivering the pure essence of Vietnamese products.
1. Discovering Excellence: The First Encounter with HAGA Oud’s products
Suhail’s journey with HAGA Oud began through digital discovery. He first encountered our brand through compelling advertisements on social media. Intrigued by the factory’s visuals and detailed information provided, he quickly made contact and purchased Oud products through our distributor in Saudi Arabia.
His initial impression was clear: “I truly liked HAGA Oud’s products very much”. Among his first purchases were Natural Oud, Smartoud, and Oud Oil – all of which he found to be “excellent and of great quality”.
How did you feel when you first became acquainted with HAGA Oud?
2. A Journey of Delight: From Online Discovery to Showroom Experience with Oud
The positive experience continued to unfold. After his initial satisfaction, Suhail decided to invest in the Smartoud Cylinder. His appreciation grew further when, during a family trip to Vietnam, he seized the opportunity to visit the HAGA Oud showroom in Ho Chi Minh City.
The visit left a lasting impression, with Suhail remarking, “Honestly, your front desk service was excellent,” leading him to acquire even more products. His dedication was evident in his return visit to our booth at the Oman Perfume Show 2025, which he made directly after work to purchase more of our exquisite products.
How was your experience after using HAGA Oud’s products?
3. Unrivaled Quality: Why HAGA Oud Stands Out in the Middle East Market
When asked to compare HAGA Oud’s Oud offerings with other products available in the Saudi market, Suhail’s response was unequivocal: “Your products are of very high quality”. He attributed this superior quality to HAGA Oud’s commitment to using “good raw materials” for its Oud.
Specifically, he lauded the Smartoud Cylinder for its “amazing and natural” scent, emphasizing its safety for health. “Usually, inhaling any kind of smoke isn’t good, but the scent of your products is pleasant,” he noted.
Suhail highlighted a stark contrast with other Vietnamese Mohsin products he had used, which often had scents that were “too strong, not pleasant at all,” and contained “chemicals that cause fatigue.”
In clear distinction, he affirmed, “HAGA Oud provides excellent Oud products with outstanding quality.” This superior quality, he learned, stems from HAGA Oud’s process of using raw materials from natural Oud, steamed with quality Oud oil, differentiating them from “Mohsin products” that use essential Oud Oil of a different caliber.
How do you feel about HAGA Oud’s products compared to general products in the Saudi market?
4. Value Beyond Price: The Balance of Quality and Affordability in Oud
Beyond quality, HAGA Oud’s pricing also resonated strongly with Suhail. Despite the premium quality of our products, he described the price as “good, very reasonable”. This balance of exceptional quality with reasonable pricing is a key factor in HAGA Oud’s appeal for fine Oud.
Suhail even expressed a desire for future collaboration, indicating his hope to transition from a loyal buyer to an Oud business owner himself.
How can we promote Vietnamese Oud products across every corner of Saudi Arabia and thrive strongly in this market?
5. Paving the Future: Insights for Vietnamese Oud’s Growth in Saudi Arabia
Suhail offered invaluable advice on how HAGA Oud can further promote Vietnamese Oud products and thrive in the Saudi Arabian market. His core recommendation centered on a crucial synergy: “producing high-quality products at a great price”.
He believes this strategy would enable wider access to “a premium Smartoud Cylinder instead of using a low-quality and cheap Smartoud Cylinder,” which could lead to unfair competition. He underscored the necessity of a “balance between quality and price,” where “The product quality must be excellent, and the price should also be reasonable. That balance creates real harmony”.
Experience the HAGA Oud Difference
Suhail’s journey, from discovering HAGA Oud on social media to becoming a loyal customer and an advocate for Vietnamese Oud, truly encapsulates the essence of our brand.
His insights underscore HAGA Oud’s commitment to delivering unparalleled quality, authentic experiences, and true value to the discerning fragrance connoisseurs of the Middle East.
We are dedicated to continuously upholding these standards and expanding our reach, ensuring that the exquisite essence of Vietnamese Oud remains accessible and cherished worldwide.
Hoang Giang Agarwood Ltd, Co is the leading Oud manufacturer in Vietnam, especially famous for the HAGA Oud brand: (1) Committed to delivering Oud products with good and consistently stable quality amongst all batches; (2) Reasonable, competitive prices and transparent, clear pricing policies.
Learn more about our products at https://hgagarwood.com/products-page
The GCC region has official distributors, specifically in the UAE, Kuwait, Oman, and Saudi Arabia.
Firstly, UAE distributor – AHAYCO GROUP:
- Email us at info@uaemarket.ae
- Call us at +971551111194
- DM @hagaoud.gcc
Secondly, KUWAIT distributor – RIVAL:
- Mubarakiya – Eid Al-Nassar Street – opposite Al Mubarakiya School.
- Call us at +96565690555
- DM @hagaoud.kw
In addition, the OMAN distributor – ECCESSWARY:
- Address: 23 July Street, Salalah City. Our branches in Muscat-Salalah-Sohar-Sur.
- Call us now at +968 9123 9588
- DM @hagaoud.om
Moreover, the SAUDI ARABIA distributor: DM @hagaoud.ksa
Moving on, QATAR distributor – RIVAL: DM @hagaoud.qa
Furthermore, our valued partners:
- The first is Arabian Oud
- The next is Ajmal Perfumes
- Followed by the Afkar General Trading Chain store
- Then is Oudh Al Anfar
- After that, Nabeel Perfumes
- Subsequently Naseem Perfumes
- In addition, Beauty Blends
- And finally, Sultan Al Mahruqi Trading retailer
Finally, why choose us – choose Hoang Giang Agarwood’s products
- Firstly, the factory with modern equipment makes products from start to finish.
- Secondly, we use 100% natural Oud.
- Thirdly, all products follow ISO 9001:2015 standards and export rules. And nontoxic chemicals.
- Finally, we are in the top 10 Oud essential oil companies worldwide (Market Research Future 2017).
